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2009-10-15 By: Joe Perraton

2009 proved to be a challenging year for even the most astute business people.

2009-08-14 By: Joe Perraton

I'm almost always the first one in the office every morning and part of my morning ritual over the past 15 years has been picking up the faxes that come in overnight. I actually look forward to them as they most often relate to sales or customer projects and sometimes I feel a bit let down if there is nothing on the machine. During the past few months I've noticed the fax machine has become eerily silent.

2009-04-15 By: Joe Perraton

While most business owners already have a company website, many are just starting to market those sites online. Internet technology can be confusing and online marketing tools are no exception. From free search engine listings to pop-up ads, banners, keywords, and everything in between, the options for choosing components of a successful online marketing program are plentiful.

2008-08-15 By: Joe Perraton

The key to getting to where you're going is having a good map to help you get there. Sailors, mountain climbers, and explorers all rely on detailed maps to keep them on course, out of danger, and on the quickest path to their destinations. When it comes to developing and maintaining a great website, a project road map can make the difference between success and failure.

2008-10-15 By: Joe Perraton

After years of working on the Internet and in the publishing business there is one lesson I've learned about life on the web: it's all about people. This seems contrary to what the web outwardly appears to be. Ask anyone and they will probably tell you the Internet is all about data, information, and content - a virtually endless encyclopedia of useful (and sometimes useless) information.

2010-01-11 By: Joe Perraton

2010-01-15 By: Joe Perraton

You may have already heard of the next generation of computer technology, and you may even be using it.

2010-04-15 By: Joe Perraton

Conventions and other industry events translate into new business opportunities and cost-savings for the company.

2010-06-04 By: Joe Perraton

When you make it more about the value beyond your core service, it's hard for buyers to argue that paying a bit more isn't worth it

2010-04-12 By: Joe Perraton

While a "good enough" website might make your accountant happy in the short-term, in the long-term it will cost you money and customers

2010-02-18 By: Gartner Research

Gartner releases new report on the future of customer service and social media

2010-08-09 By: Joe Perraton

Delivering some extra tangible and measurable value beyond core offerings will strengthen relationships with clients.

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